We ship within 5-10 business days after the successful charge of your credit card or verified funds.
Local delivery is within 2 days of above time. No shipping charge, but a $2 delivery fee.
USPS Express arrives 1-2 days, depending on your location, and is guaranteed.
USPS Priority arrives 2-4 days after shipping.
USPS Parcel Post arrives 6-10 days after shipping.
We recommend Priority as the most economical and best service. Historically, USPS ships quickly and with care, lowering the chance of fragile pieces arriving broken.
If your order is delayed due to unusual circumstances we will notify you.
We apologize, but at this time we are not shipping globally.
We do not share, or sell, any of our customer's information All information gathered on this site is for the purpose of selling and delivering items.
If an item is out of stock we will automatically back order it. You will not be charged for the item until it is ready to ship. Back-ordered items are shipped at no charge.
Non-Perishable items may only be returned by prior authorization and within 30 days of receipt. All Perishables or consumable items including foods, oils, candles and all other consumables may NOT be returned. Due the nature of consumable and perishable items we cannot within USDA and health codes grant returns on such items. Please contact us at returns@blackbutterflyconsulting for a return authorization number on returnable items.
Our accounting department will create a credit account for you for the amount of your return. We do not give cash refunds, only store credit.
You may use this account for future purchases
To support our Earth we use recycled shipping materials.